IT Help Desk
At F5 IT, our IT Helpdesk is built on ITIL best practices, ensuring we can resolve any IT issue quickly and efficiently. As a Managed IT Service Provider (MSP) in Melbourne, we proactively manage and support your IT infrastructure, keeping your business running smoothly for a flat monthly fee.
Our expert team doesn’t just fix problems—we prevent them. By continuously monitoring, securing, and optimizing your systems, we improve workflows and workplace efficiency. Whether you're experiencing slow support, recurring issues, or a lack of proactive service, F5 IT has the expertise to provide fast, reliable, and structured IT support.
IT Support
FOR HAPPY & PRODUCTIVE STAFF
Remote I.T support with guaranteed turn around times. Meaning your staff are left with less computer issues and more of an enjoyable work environment.
Enjoy our simple billing schedule.
Pay one FLAT FEE per staff member per month and use us as much as you want!
Why Do I need Managed IT? >
No Contract, No Problem
Unlimited Remote IT Support
We understand moving to a Managed IT Provider can sometimes be a scary task.
We’re here to help!
This is why we have NO Contract options available.
Get the same contracted terms and a level of service you require with NO Fixed contract length. Once you partner with us, we’re so confident you wont leave – we don’t believe in contracts.
You have nothing to lose, and EVERYTHING to gain.
A MULTITUDE OF I.T MANAGEMENT
UNDER THE ONE ROOF
Backup, Migration & Domain Management
Backup, Migration & Domain Management
Backup, Migration & Domain Management
Backup, Migration & Domain Management
Backup, Migration & Domain Management
Server Backup & Replication Management
Server Backup & Replication Management
Backup, Migration & Domain Management
Backup, Migration & Domain Management
Backup, Migration & Domain Management
Server Backup & Replication Management
Backup, Replication & Management
Backup, Migration & Replication
Firewall Management and Backup
Infrastructure Management
Router & Firewall Management
Internet Procurement & Management
Internet Management
IP Phone Systems & Conferencing
IP Phone Systems & Conferencing
Business Grade
Anti-Virus
Business Grade
Anti-Malware
Business Grade
Anti-Virus
Performance Testing
& Analytics
Why do I need Managed Services?
We don’t just monitor your systems or repair hardware when it all comes crashing down, although that is all important.
A proactive managed services company like F5 IT also offer the below services, we are a relationship driven company.
Not just a bunch of robots behind the scenes!
LET'S TALK >
Mike Zervos, CEO - Courage to Care VictoriaVery grateful for F5 IT and their ongoing support.
Highly recommend Ben and his team.
Hope to continue working with them in future.
Dr M.Goldman, Bayside MedicalF5 IT did an amazing job reconnecting my practice after we moved.
Will use again highly recommended to Ben and the team.
Daniel J, ABC Services AUSF5 IT Provided an excellent, honest, personable service.
A shining light when you’re at your most vulnerable. Thank you.
Jason, Malvern LawThank you for your ongoing support over the years, you have definitely helped us out in more ways than one.
Regards,
Jason
Very happy with level of service F5 IT provide. Would recommend to any business looking for top-shelf support.Brad S, Beck Small Property
Thank you to F5 IT and the team. We can’t remember a time before using F5 for our IT support. Highly recommended.Natalie K, Sports & Leisure Centre Melbourne
